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Order Processing:
Orders placed on the Indmac Pharma website are typically processed and dispatched from our warehouse within 1-2 business days. For larger orders of 10 or more products, additional processing time may be required. All items are carefully packaged in strong, sturdy boxes to ensure their safe delivery.
Shipping Services:
We use reliable and expedited delivery services to ship our products to ensure prompt and secure delivery to our customers.
Delivery Time:
- Domestic Orders (India): Customers within India can expect to receive their orders within 5-6 business days from the date of processing. Please note that the delivery time may vary depending on the shipping address and local logistics conditions.
Damaged Products:
In the unfortunate event that you receive a damaged product, we sincerely apologise for any inconvenience caused. To expedite the resolution process, please follow these steps:
- Take a clear picture of the damaged product.
- Email the picture to us at [email protected].
- Indicate your preference for a refund or store credit in your email.
Upon receiving your email, we will promptly assess the damage and process your request for either a refund or store credit based on your preference.
Contact Information:
For any queries or concerns related to our Shipping Policy, feel free to contact us at [email protected]. Our business details are as follows:
BUSINESS NAME
Indmac Pharma
ADDRESS
SHIV NAGAR, JAYANTIPUR ROAD, MORADABAD,
Moradabad, Uttar Pradesh, 244001
PHONE
+91 93896 65100
GST
09DFMPS9271H1ZL
We appreciate your understanding and cooperation. Your satisfaction is our priority, and we are committed to providing a seamless and reliable shopping experience at Indmac Pharma.